Shipping policy

Overview

Thank you for choosing our small business. Please be aware that order processing and delivery times are influenced by our full time work schedule. As the sole proprietor, I'm dedicated to providing quality service, but kindly understand that my availability may cause some delays. Your patience and support are greatly appreciated as I strive to serve you to the best of my ability. Feel free to reach out with any questions regarding delivery timelines via WhatsApp to +971 58 580 2532.

Local delivery

Free delivery is available on orders over AED 250 within Dubai. For orders under AED 250, we charge a delivery fee automatically calculated based on your location.

We will contact you via WhatsApp to the phone number you provided at checkout to update you on your delivery status.

In-store pickup

You can skip the shipping fees with free pickup in Al Barsha 1.

After placing your order and selecting local pickup at checkout, we will send you a WhatsApp message to coordinate the availability of your order.

*Experimental - International delivery (GCC Countries only)

We work with DHL and FeDex to provide the best quality in sending your packages internationally.

Please enquire with us before placing your order to make sure we quoted the correct price to avoid being overcharged.

All Customs duties are to be paid by the customer and we cannot calculate the price.
Make sure you check that the items can be imported without restrictions. We won't be responsible if Customs rejects the package(s).

How do I check the status of my order?

You will be informed via WhatsApp of our approximate delivery times.